my plastic bubble

Obsessing about my collections, ranting about the toy business, photographing all those toys I've been amassing for the last 20 years, staying young and childish. My view from inside my plastic bubble...
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So, I had emailed iGear regarding my two-left-armed Bushwacker, and contrary to their usual policy of completely ignoring their customers’ complaints, they emailed me right back and said they would send me a replacement arm. I got a surprisingly un-mangled bubble mailer today, and inside there was a whole new Bushwacker! I absolutely expected to only get a tiny little arm in the mail. I’m very happy with the way this transaction turned out, and I hope this great customer service is a sign of the way things will be with iGear in the future. Way to go, guys, and I take back the whole calling you guys a bunch of dicks thing.

So, I had emailed iGear regarding my two-left-armed Bushwacker, and contrary to their usual policy of completely ignoring their customers’ complaints, they emailed me right back and said they would send me a replacement arm. I got a surprisingly un-mangled bubble mailer today, and inside there was a whole new Bushwacker! I absolutely expected to only get a tiny little arm in the mail. I’m very happy with the way this transaction turned out, and I hope this great customer service is a sign of the way things will be with iGear in the future. Way to go, guys, and I take back the whole calling you guys a bunch of dicks thing.